Writing the CV for the doctor's assistant role
Start your CV with the practice where you work or worked, the number of GPs and the types of task. Then put the patient record and the medical procedures you carry out in the first lines of your work experience. That way the reader sees straight away what you do every day.
In a GP practice the doctor’s assistant combines reception, telephone and consulting room. Experience with triage, knowledge of the patient record and care for chronic patients are points you can name concretely. Make those three visible in your work experience.
What you do in this role
The work consists of taking calls and assessing urgent questions according to the triage protocol. This includes planning appointments, preparing the consulting room, carrying out measurements and recording procedures in the file. Stock management is also part of the role.
Keep the CV to one or two pages.
How your CV matches the advert
Read the practice’s advert before you adapt your CV. Note the systems the practice names, the types of work and any requirements for triage or medical procedures. Take those words into your work experience, as long as they match what you did. That way you see side by side which points you already cover and which you still need to back up.
In a practice, reception, telephone and consulting room alternate quickly. Show in your CV that you can do several tasks at once without the care suffering. Describe a week with the split between tasks, for example how much time you spent on the telephone or on consultations. That makes visible how you work, without the reader having to infer it.
Finally, check that the system names, the names of the GPs and the practice are correct. Then read your CV aloud and cut every sentence you could not explain in an interview. A short CV with concrete tasks shows more than a long CV with general words.
Patient safety is part of the work at reception and in the consulting room. Describe in your CV how you checked it, for example with a fixed checklist or a double check of details at intake. That shows you work accurately without listing a set of qualities, and the reader can ask about it in an interview.
Telephone triage needs a clear conversation structure: listen first, then ask questions according to the protocol and finally repeat the advice clearly. Describe in your CV which structure you followed, without specifying the calls themselves. A reader then understands that you work systematically and know the protocol.
A practice works with fixed arrangements for the diary, the consulting hours and telephone availability. Describe in your CV how you kept the diary of one or more GPs and how you moved appointments when something changed. That shows you guard the planning and handle changes neatly, without the patient being affected.